Returns & Exchanges

At CarlinKit Limited, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Place the unworn items with original tags attached into their original packaging to ensure the product remains protected during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned goods, we will process your refund or ship your replacement items within 5-7 business days.